Support

Contact the developer

Email support@fkngym.com with your question or bug report. Include your FKNGYM version, iOS version, device model, what happened, and what you expected. Screenshots are optional; remove personal information that is not needed. Never send passwords or payment card details.

Manage or cancel a subscription

Open iPhone Settings → your name → Subscriptions → FKNGYM. You can review renewal details and cancel there. Deleting the app or emailing support does not cancel your subscription. See Apple’s cancellation guide and our renewal and trial terms.

Restore access or request a refund

If paid features are unavailable, check that you are using the Apple Account that made the purchase and that the subscription is active. Connect to the internet, reopen FKNGYM, and use Restore Purchases on the subscription screen if you can access it. If you cannot reach that screen or access is still missing, contact support. See Apple’s purchase restoration guide.

For purchases billed by Apple, request a refund from Apple. Eligibility depends on the purchase and applicable rules; submitting a request does not guarantee approval. See Apple’s refund guide.

Workout records and privacy requests

Workout records are stored on your device. Edit or delete them in the app. FKNGYM support cannot remotely retrieve, restore, or erase a local workout database. For device backups, use Apple’s backup controls. See retention and deletion for details.

To request access, correction, or deletion of personal information you sent to support, email support@fkngym.com. Describe the correspondence concerned and your request. See the Privacy Policy.